Terms

Last updated 3 November 2026. These terms are between you (the “merchant”) and Loistava Holding UG (haftungsbeschränkt) (“we”), the operator of Referralmeter.

The service

Referralmeter tracks affiliate referrals for your app, calculates commissions from your billing provider's events, hosts a portal for your affiliates, and, on the Growth plan, researches creators who might promote your app and drafts outreach for you to send. It is built for businesses; by signing up you confirm you use it for your trade or business, unless you tell us otherwise.

We never hold your money

• Referralmeter calculates what your affiliates are owed. You pay them yourself, from your own PayPal, Wise or other account, using the payout batches we prepare. We never receive, hold or transmit funds for you or your affiliates.
• Commission calculations depend on the events your billing provider sends us and on the rules you set. Check a payout batch before you pay it. Marking a batch as paid is always your own action.
• The affiliate relationship, its terms and any tax obligations are between you and your affiliates. You are responsible for your program terms.

Plans and billing

• Free costs nothing. It covers referred revenue up to $1,000 per calendar month (live payments only; test traffic never counts). Above that, tracking and commission calculation continue, and exporting payouts requires a paid plan until the next month starts. We may change free-plan limits with 30 days' notice.
• Pro costs $49 per month and Growth $149 per month, billed monthly in advance through Stripe. The price does not depend on how much revenue your affiliates refer. No VAT is added (small-business regulation, § 19 UStG).
• Subscriptions renew automatically each month until canceled. We will tell you by email at least 30 days before any price change takes effect for you, and you can cancel before it does.

Cancellation

• You can cancel at any time with the “Cancel subscription” button in Settings → Billing. It opens the Stripe billing portal, where you confirm the cancellation; you receive a confirmation by email. You can also cancel by writing to hello@referralmeter.com.
• The cancellation takes effect at the end of the month you have paid for. Until then you keep your plan; afterwards your account moves to Free and your data stays.
• If you are a consumer in the EU, you may withdraw from a new subscription within 14 days of purchase without giving a reason. Write to us and we refund you in full.

Acceptable use

• No pyramid or multi-level schemes. Referralmeter pays the affiliate who referred a customer. Programs whose main purpose is recruiting other affiliates, or that pay for recruitment rather than for sales, are not allowed.
• No spam. Recruiting Agent outreach is sent by you, from your own inbox, one personal message at a time, up to 15 a day. You are responsible for following the email and marketing laws that apply to you (for example GDPR, § 7 UWG, CAN-SPAM), for honouring opt-outs, and for checking each suggestion and draft before you send it. Do not use Referralmeter or anything it produces for bulk or automated cold email.
• No illegal products or services, no deceptive offers, no fake referrals or self-referrals, and no attempts to break, overload or circumvent the service or its limits.
• We may suspend a program that breaks these rules, after notice where that is reasonable.

Your data and your affiliates' data

You own your data. For personal data of your affiliates, customers and researched creators, you are the controller and we are your processor under our data processing agreement, which forms part of these terms. Our own processing is described in the privacy notice.

AI-generated suggestions

Recruiting Agent shortlists, scores and drafts are generated with AI from public sources and can be wrong or out of date. They are suggestions for you to review, not statements of fact by us.

Availability

We run Referralmeter with care and aim for high availability, but cannot promise it is never interrupted. Planned maintenance happens at quiet times where possible.

Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breach of an essential contractual obligation (one whose fulfilment makes proper performance possible and on which you may rely), limited to the damage typical and foreseeable for this kind of contract. Towards businesses, that liability is further limited to the fees you paid us in the twelve months before the event. We are not liable for commissions you pay or fail to pay, or for events your billing provider did not send us.

Changes and law

If we change these terms in a way that matters to you, we will email you at least 30 days before the change takes effect; if you object, you can cancel before then. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a business, the courts at our registered seat have jurisdiction. Mandatory consumer protection rules of your country of residence remain unaffected.